Refund Policy

Effective Date: April 2026
Website: MyFansOnly.cc

This Refund Policy explains when refunds may or may not be issued for purchases made on our website, including subscriptions, recurring memberships, digital services, digital content, and user-generated content access.

By purchasing any subscription, membership, credit, digital access, or other paid service on our website, you agree to this Refund Policy.
 

1. General Rule

Because our services provide digital access, membership benefits, and/or access to online content, all purchases are generally final and non-refundable once access has been granted, the service has been activated, or digital content has been made available to your account.

This policy exists because digital services and digital content cannot be “returned” in the same way as physical goods, and because access may be used immediately after purchase.
 

2. Non-Refundable Purchases

The following are normally non-refundable:

• subscription or membership fees already charged
• recurring renewal payments already processed
• one-time payments for digital access, premium features, or content unlocking
• tips, donations, tribute payments, or voluntary support payments
• consumed credits, partially used credits, or promotional credits
• charges where the user has already accessed, viewed, streamed, downloaded where permitted, interacted with, or otherwise used the paid service or content
• charges resulting from failure to cancel before the next billing date
• dissatisfaction based on personal preference, taste, expectation, or subjective opinion regarding content, creators, or user-generated material
• claims that a user forgot to cancel, did not use the account, or did not fully use the subscription period after a valid charge was processed

3. Subscription and Recurring Billing

By purchasing a subscription or membership, you authorize us or our payment processor to charge your selected payment method on a recurring basis according to the plan you selected (for example, weekly, monthly, quarterly, or annually) until you cancel.

Your subscription will renew automatically at the then-current rate unless canceled before the next renewal date.

Canceling a subscription stops future renewals only. Cancelation does not reverse or refund charges that have already been processed, except where required by law or where we determine, in our sole discretion, that a refund is appropriate.
 

4. User Responsibility to Cancel on Time

It is your responsibility to manage your subscription and cancel it before the next billing date if you do not want to be charged again.

If you do not cancel before the next renewal is processed, the renewal charge will be treated as authorized and valid, and it will normally not be refunded.
 

5. Limited Situations Where a Refund May Be Considered

We may review refund requests on a case-by-case basis only in limited circumstances, such as:

• duplicate charges for the same transaction
• a proven technical billing error caused by our system
• an unauthorized payment that is confirmed after investigation
• a payment processed after a valid cancelation request was submitted in accordance with our procedures and before the renewal was charged
• failure to provide the core paid service due solely to a verified fault on our side and not because of user device issues, internet issues, bank/payment issues, or third-party platform issues
• circumstances where a refund is required by applicable law

Any refund decision is made at our sole discretion unless otherwise required by law.
 

6. No Refunds for Used or Delivered Digital Access

If our records show that the account, subscription, or purchased feature was accessed, activated, delivered, viewed, streamed, interacted with, or otherwise used after payment, we reserve the right to deny the refund request.

We may rely on internal records such as:

• login history
• payment timestamps
• IP logs
• device/browser data
• account activity records
• content access history
• subscription status logs
• support conversation records

These records may be used to investigate abuse, fraud, refund manipulation, or chargeback disputes.
 

7. Chargebacks and Payment Disputes

If you believe a charge was made in error, you must contact us first at support@myfansonly.cc before opening a chargeback or payment dispute with your bank or card issuer.

Opening a chargeback without first contacting us for resolution may delay the review of your case.

Where permitted by law and payment network rules, if a chargeback or payment dispute is filed for a charge that we reasonably believe was valid, we may:

• submit evidence that the transaction was authorized and/or that access was provided
• suspend or terminate the related account
• revoke access to paid content, memberships, subscriptions, or platform features
• restrict future purchases
• deny future refund requests
• take further action where fraud, abuse, or intentional misuse is suspected

8. Refund Abuse / Policy Abuse

To protect creators, the platform, and payment partners, we do not tolerate refund abuse.

We may deny a refund request and/or suspend or terminate an account if we determine that a user has engaged in any of the following:

• repeatedly requesting refunds after receiving or using digital access
• subscribing, consuming content or benefits, and then attempting to reverse the charge
• filing chargebacks for valid charges
• claiming non-use despite account activity records showing access or use
• creating multiple accounts to obtain repeated refunds, trials, promotions, or replacement access
• engaging in fraud, payment abuse, or other bad-faith conduct

9. Unauthorized Use of Your Account or Payment Method

You are responsible for maintaining the confidentiality of your account credentials and for restricting access to your device(s).

If someone else used your account because you shared your login, failed to secure your device, or allowed another person to access your payment method or account, the resulting charge will normally not be eligible for a refund.

If you believe your account or payment method was used without authorization, contact us immediately at support@myfansonly.cc.
 

10. Account Termination Does Not Create Refund Rights

If your account is suspended, restricted, or terminated because you violated our Terms of Service, Community Guidelines, Acceptable Use Policy, age rules, content rules, payment rules, or applicable law, you will not be entitled to a refund for any remaining subscription period, unused credits, or lost access, except where required by law.

11. Content Availability and Creator-Related Issues

Our platform may include creator content, user-generated content, or other third-party provided material. We do not guarantee that any specific creator, model, uploader, channel, feature, or item of content will remain continuously available for any particular period.
 

A refund will not be issued simply because:

• a creator becomes inactive
• content is removed, changed, updated, or no longer available
• your preferences change
• you are dissatisfied with the style, quality, quantity, or type of content
• you expected more frequent updates or different interactions

12. Free Trials, Promotional Offers, and Introductory Pricing

If we offer a free trial, discounted trial, introductory rate, or promotional access that converts into a paid subscription, the subscription will automatically renew into a paid plan unless canceled before the end of the applicable trial or promotional period.

Unless required by law, charges processed after a trial or promotional period ends are non-refundable if the user did not cancel before the renewal date.

Promotional, discounted, or bonus offers may be limited, revoked, modified, or denied in cases of suspected abuse, duplicate accounts, fraud, or bad-faith behavior.
 

13. How to Request a Refund Review

To request a refund review, contact us at:

Email: support@myfansonly.cc
Subject Line: Refund Request
Required Information:

• full name
• account email
• transaction date
• amount charged
• payment method used
• reason for the request
• any supporting screenshots or details

We may request additional information to verify your identity, ownership of the account, or the circumstances of the transaction.

Submitting a request does not guarantee that a refund will be granted.
 

14. Refund Method

If a refund is approved, it will be issued only to the original payment method used for the transaction, unless otherwise required by law or technically невозможable through the payment provider.

We do not issue refunds in cash, by transfer to a different account, or to a different card or payment instrument unless legally required.

15. Processing Time

If approved, refunds are usually submitted within a reasonable time after approval. The time required for the funds to appear in your account depends on your bank, card issuer, payment processor, and payment method.

16. Right to Refuse Certain Refund Requests

We reserve the right to refuse any refund request that is incomplete, fraudulent, abusive, deceptive, unsupported by evidence, inconsistent with our records, or otherwise contrary to this Refund Policy, our Terms of Service, payment compliance obligations, or applicable law.
 

17. Contact Us

If you have billing questions, cancelation questions, or believe you were charged in error, please contact us first:

Contact Email: support@myfansonly.cc
Website: MyFansOnly.cc